Privacy Policy

Effective Date: 12-18-2023

At Touch Coffee your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website Touch-Coffee.com. We comply with applicable privacy laws in the United States (including California Consumer Privacy Act “CCPA/CPRA”) and Canada (PIPEDA).
1. Information We CollectWe may collect the following information:
  • Personal Information: such as your name, email, phone number, billing details, and shipping address when you make a purchase or sign up.
  • Usage Data: including IP address, browser type, device details, and pages visited.
  • Cookies & Tracking Technologies: to personalize your experience, analyze traffic, and improve our services.

2. How We Use Your Information
We use the information collected to:
  • Provide and improve our products and services.
  • Process transactions and deliver orders.
  • Communicate with you (support, promotions, updates).
  • Personalize your experience on our site.
  • Ensure website security and prevent fraud.

3. Sharing of Information
We do not sell your personal data. We may share information only with:
  • Service Providers: payment processors, shipping companies, IT providers.
  • Legal Authorities: if required by law or valid legal request.
  • Business Transfers: in case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking
We use cookies, pixels, and similar technologies to remember preferences, analyze usage, and deliver personalized ads.
You can manage or disable cookies in your browser settings.

5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

6. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights
Under CCPA/CPRA (California Residents):
You have the right to:
  • Know what personal data we collect, use, and share.
  • Request deletion of your personal data.
  • Opt out of the sale or sharing of personal information.
  • Not be discriminated against for exercising your privacy rights.
To exercise these rights, you may contact us at support@touch-coffee.com
Under PIPEDA (Canada Residents):
You have the right to:
  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Withdraw consent to data collection and processing at any time.
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
To exercise your rights, please email us at info@touch-coffee.com.

8. International Data Transfers
If you are located outside the United States, your data may be stored and processed in the U.S. or other countries where our service providers operate. By using our website, you consent to such transfers.

9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Children’s Privacy
Our services are not directed at individuals under 16. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will delete it.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new Effective Date. Continued use of our site after changes means you accept the revised Policy.

12. Contact Us
For questions, requests, or complaints about this Privacy Policy, please contact us at:
Touch Coffee
Email: support@touch-coffee.com
Website: https://touch-coffee.com