Privacy Policy

Effective Date: February 10, 2026

At Touch Coffee, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website Touch-Coffee.com. We comply with applicable privacy laws in the United States (including the California Consumer Privacy Act “CCPA/CPRA”) and Canada (PIPEDA).
1. Information We Collect
We may collect the following information for identified business purposes:
Personal Information: such as your name, email address, phone number, billing details, and shipping address when you make a purchase, submit a form, or sign up for our services.
Usage Data: including IP address, browser type, device information, and pages visited on our website.
Cookies & Tracking Technologies: used to personalize your experience, analyze website traffic, and improve our services.

2. How We Use Your Information
We use the information collected to:
  • Provide, operate, and improve our products and services.
  • Process transactions and deliver orders.
  • Communicate with you regarding support, updates, or promotional content.
  • Personalize your experience on our website.
  • Maintain website security and prevent fraud.

3. Sharing of Information
We do not sell personal information in the traditional sense. However, certain data sharing for analytics or advertising purposes may be considered “selling” or “sharing” under applicable U.S. privacy laws.

We may share your information only with:
  • Service Providers: including payment processors, shipping partners, analytics providers, and IT service vendors.
  • Legal Authorities: when required by law, regulation, or valid legal request.
  • Business Transfers: in connection with a merger, acquisition, or sale of company assets.

4. Cookies and Tracking
We use cookies, pixels, and similar technologies to remember user preferences, analyze website usage, and support marketing efforts.
You can manage or disable cookies through your browser settings.

5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights
California Residents (CCPA / CPRA)
You have the right to:
  • Know what personal information we collect, use, and disclose.
  • Request deletion of your personal information.
  • Opt out of the sale or sharing of personal information.
  • Not be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at support@touch-coffee.com.
We will respond to verifiable consumer requests within the timeframes required by law (generally within 45 days).
You may also exercise opt-out rights via a “Do Not Sell or Share My Personal Information” link available on our website, where applicable.

Canada Residents (PIPEDA)
You have the right to:
  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Withdraw consent to data collection, use, or disclosure, subject to legal or contractual limitations.
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise your rights or make inquiries, please contact us at info@touch-coffee.com.
Touch Coffee has designated a responsible contact for privacy compliance under PIPEDA.

8. International Data Transfers
If you are located outside the United States, your personal information may be stored and processed in the United States or other countries where our service providers operate. We take reasonable steps to ensure that appropriate safeguards are in place for such transfers.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of the website after updates constitutes acceptance of the revised Policy.

12. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy, please contact us at:
Touch Coffee
Email: support@touch-coffee.com
Website: https://touch-coffee.com