Frequently Asked Questions
The price includes everything you need to get started and begin operations: coffee bar module setup, coffee machine featuring a 20g portafilter for rich espresso, tap to pay reader, 2 backlit advertising displays, water pump system, side bar shelf for add-on items. The initial set of ingredients for setting up and starting your coffee shop.
Ongoing Fee – 5%
Partner Fee – 0!
Partner Fee – 0!
Smart Bars are equipped with next-generation professional machines specially designed for the HoReCa segment. It's designed for professional brewing of various types of coffee and coffee and milk drinks.
We currently offer two models depending on the location type and traffic:
Smart Bar Premium — built for high-traffic venues such as airports, hospitals, and universities.
Standard Model — ideal for moderate-traffic spaces such as offices or gyms.
Our Smart Bars are the ultimate powerhouse in the bean-to-cup segment!
Both models are engineered with premium Italian and German components, ensuring stability, durability, and café-quality beverages — all in a fully automated, self-service format.
We currently offer two models depending on the location type and traffic:
Smart Bar Premium — built for high-traffic venues such as airports, hospitals, and universities.
- Up to 200 cups per day
- Over 30 beverage options (hot & cold — including matcha, protein and milk shakes)
- 21.5″ touch screen, intuitive menu
- Professional grinder with 9-level adjustment
- Italian ULKA pump (9-bar extraction pressure)
- Swedish Backerths stainless-steel boiler for precise temperature
- High-speed stirring system for perfect milk foam and blended drinks
Standard Model — ideal for moderate-traffic spaces such as offices or gyms.
- Up to 150 cups per day
- 15+ drink options (espresso, lattes, americanos, tea lattes)
- 10.1″ touch screen
- Dual brewing chambers (14g & 20g) for flexible recipes
- 64mm steel burr grinder for consistent taste
- Precision temperature control with OMRON sensors and EMERSON safety system
- Both models are engineered with premium Italian and German components, ensuring stability, durability, and café-quality beverages — all in a fully automated, self-service format.
Our Smart Bars are the ultimate powerhouse in the bean-to-cup segment!
Both models are engineered with premium Italian and German components, ensuring stability, durability, and café-quality beverages — all in a fully automated, self-service format.
The difference between "Touch Coffee" smart bar and a vending machine is: a modern appearance is very different and not going in any comparison with the design and decoration of vending machines; professional, more technological and expensive brewing unit of the coffee machine, coffee of higher quality brands, unlike those used in vending machines.
Touch is a smart machine with a fully automatic system where robotic processes are carried out inside. Fresh coffee beans are ground as soon as you place your order. The portafilter for ground beans has a volume of 20g, which is used in professional coffee shops. Possibility to program step-by-step mixing of ingredients.
Touch is a smart machine with a fully automatic system where robotic processes are carried out inside. Fresh coffee beans are ground as soon as you place your order. The portafilter for ground beans has a volume of 20g, which is used in professional coffee shops. Possibility to program step-by-step mixing of ingredients.
Rated power: 120V/50-60Hz/2275W
We strongly recommend following these water parameters:
Tap, boiled and distilled water is not suitable for coffee making!
The water must be clear, odorless, mineralized at no more than 1.7 milligrams/litre, chlorine level zero, and pH level 7
Tap, boiled and distilled water is not suitable for coffee making!
The water must be clear, odorless, mineralized at no more than 1.7 milligrams/litre, chlorine level zero, and pH level 7
In our payment terminals we use the internet provided by the mobile operator. The card reader is also designed to use wired internet at your location, in case you have insufficient mobile internet reception.
It is enough to have Internet of 5 Mbit/sec for stable work.
It is enough to have Internet of 5 Mbit/sec for stable work.
The warranty period is 12 months from the date of shipment of the equipment. Warranty covers all components and working assemblies of the self-service coffee points.
Maintenance includes:
One operator can serve up to 6-8 coffee stations.
- Filling coffee, dry milk and sprinkles;
- Monitoring the cups, sugar, stirrers and napkins;
- Garbage removal;
- Water change;
- Daily washing of coffee machine and cleaning (1 time per day)
One operator can serve up to 6-8 coffee stations.
Yes! Service maintenance of coffee machines involves a set of measures aimed at maintaining functional equipment units in working condition, including:
- Setting/repairing of the coffee machine
- Elimination of coffee oil deposits
- Washing of dairy system
- Lubrication of functional units
We give recommendations for right choice of location where the coffee bar will not work in idle , but be in great demand.
Yes. Touch Coffee works with several financing partners in the United States.
Available financing options depend on the applicant’s preferences and credit score.
Available financing options depend on the applicant’s preferences and credit score.
Yes. Touch Coffee provides guidance to help partners find suitable locations for
their machines.
their machines.
Partners can relocate their machines if their current locations are
underperforming. The process and any associated relocation fees should be confirmed
with Touch Coffee.
underperforming. The process and any associated relocation fees should be confirmed
with Touch Coffee.
Only a few machines have experienced minor issues out of 700 machines sold
over the previous two years. He also stated that the support team could help resolve
problems.
over the previous two years. He also stated that the support team could help resolve
problems.
Potential locations include gyms, hospitals, colleges, universities, offices, and
other high-traffic venues. Considering smaller chains because they may be easier and
faster to approach. The suitability of each location depends on the specific venue.
other high-traffic venues. Considering smaller chains because they may be easier and
faster to approach. The suitability of each location depends on the specific venue.
Obtaining insurance and placing machines in secure locations to help protect
against theft and vandalism.
against theft and vandalism.
The machine accepts debit and credit cards.
Yes, Bulk-order discounts are available. The exact discount depends on the
purchase arrangement and should be confirmed with Touch Coffee.
purchase arrangement and should be confirmed with Touch Coffee.
Incorporation Number: BC1450744
This site is not part of the Facebook website or Facebook Inc. Additionally, this site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.
Touch Coffee offers a business opportunity, not a franchise. We do not provide franchises, and nothing presented should be interpreted as a franchise offering.
Touch Coffee offers a business opportunity, not a franchise. We do not provide franchises, and nothing presented should be interpreted as a franchise offering.
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Privacy Policy | Terms & Conditions
Privacy Policy | Terms & Conditions
Privacy policy
At "Touch Cofee", we value your privacy and are committed to protecting your personal information in accordance with Canadian legislation. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website [https://touch-coffee.com] or engage with our services. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.
Collection of Personal Information
We may collect personal information from you when you voluntarily provide it to us through our website or other communication channels. This may include your name, email address, phone number, and any other information you choose to provide.
Use of Personal Information
We use the personal information collected for the following purposes:
To provide and improve our services: We may use your personal information to fulfill your requests, respond to your inquiries, and deliver the services you have requested from us. This includes communicating with you, processing payments, and providing customer support. Marketing and communications: With your consent, we may use your personal information to send you promotional materials, newsletters, and other communications related to our services. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
Legal obligations: We may also use and disclose your personal information as required by law, regulations, or legal proceedings.
Protection of Personal Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We maintain physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your personal data.
Disclosure of Personal Information.
We may share your personal information with third-party service providers who assist us in operating our website and delivering our services. These service providers are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.
We may also disclose your personal information when required by law or as necessary to protect our rights, interests, or the safety of others.
Retention of Personal Information. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your personal information is no longer needed, we will securely dispose of it in accordance with applicable regulations.
Your Rights. You have the right to access, update, correct, and delete your personal information held by us. If you wish to exercise any of these rights or have any questions or concerns regarding our use of your personal information, please contact us using the information provided at the end of this Privacy Policy.
Third-Party Links.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your personal information.
Contact Us.
If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Email: touchcoffee.ca@gmail.com
Phone: +1 (236) 9706-006
We will strive to address and resolve any privacy-related issues promptly and efficiently.
By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Collection of Personal Information
We may collect personal information from you when you voluntarily provide it to us through our website or other communication channels. This may include your name, email address, phone number, and any other information you choose to provide.
Use of Personal Information
We use the personal information collected for the following purposes:
To provide and improve our services: We may use your personal information to fulfill your requests, respond to your inquiries, and deliver the services you have requested from us. This includes communicating with you, processing payments, and providing customer support. Marketing and communications: With your consent, we may use your personal information to send you promotional materials, newsletters, and other communications related to our services. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
Legal obligations: We may also use and disclose your personal information as required by law, regulations, or legal proceedings.
Protection of Personal Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We maintain physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your personal data.
Disclosure of Personal Information.
We may share your personal information with third-party service providers who assist us in operating our website and delivering our services. These service providers are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.
We may also disclose your personal information when required by law or as necessary to protect our rights, interests, or the safety of others.
Retention of Personal Information. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your personal information is no longer needed, we will securely dispose of it in accordance with applicable regulations.
Your Rights. You have the right to access, update, correct, and delete your personal information held by us. If you wish to exercise any of these rights or have any questions or concerns regarding our use of your personal information, please contact us using the information provided at the end of this Privacy Policy.
Third-Party Links.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your personal information.
Contact Us.
If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Email: touchcoffee.ca@gmail.com
Phone: +1 (236) 9706-006
We will strive to address and resolve any privacy-related issues promptly and efficiently.
By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.